Exposing the LASIK Scam

One Surgeon at a Time
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Frequently Asked Questions
Login and Registration Issues
Why can’t I login?
Why do I need to register at all?
Why do I get logged off automatically?
How do I prevent my username appearing in the online user listings?
I’ve lost my password!
I registered but cannot login!
I registered in the past but cannot login any more?!
What is COPPA?
Why can’t I register?
What does the “Delete all board cookies” do?

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
My language is not in the list!
How do I show an image below my username?
What is my rank and how do I change it?
When I click the e-mail link for a user it asks me to login?

Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
Why can’t I add more poll options?
How do I edit or delete a poll?
Why can’t I access a forum?
Why can’t I add attachments?
Why did I receive a warning?
How can I report posts to a moderator?
What is the “Save” button for in topic posting?
Why does my post need to be approved?
How do I bump my topic?

Formatting and Topic Types
What is BBCode?
Can I use HTML?
What are Smilies?
Can I post images?
What are global announcements?
What are announcements?
What are sticky topics?
What are locked topics?
What are topic icons?

User Levels and Groups
What are Administrators?
What are Moderators?
What are usergroups?
Where are the usergroups and how do I join one?
How do I become a usergroup leader?
Why do some usergroups appear in a different colour?
What is a “Default usergroup”?
What is “The team” link?

Private Messaging
I cannot send private messages!
I keep getting unwanted private messages!
I have received a spamming or abusive e-mail from someone on this board!

Friends and Foes
What are my Friends and Foes lists?
How can I add / remove users to my Friends or Foes list?

Searching the Forums
How can I search a forum or forums?
Why does my search return no results?
Why does my search return a blank page!?
How do I search for members?
How can I find my own posts and topics?

Topic Subscriptions and Bookmarks
What is the difference between bookmarking and subscribing?
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How do I remove my subscriptions?

Attachments
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phpBB 3 Issues
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Who do I contact about abusive and/or legal matters related to this board?

 

Login and Registration Issues

» Why can’t I login?
There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner to make sure you haven’t been banned. It is also possible the website owner has a configuration error on their end, and they would need to fix it.

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» Why do I need to register at all?
You may not have to, it is up to the administrator of the board as to whether you need to register in order to post messages. However; registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing of fellow users, usergroup subscription, etc. It only takes a few moments to register so it is recommended you do so.

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» Why do I get logged off automatically?
If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means the board administrator has disabled this feature.

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» How do I prevent my username appearing in the online user listings?
Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.

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» I’ve lost my password!
Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.

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» I registered but cannot login!
First, check your username and password. If they are correct, then one of two things may have happened. If COPPA support is enabled and you specified being under 13 years old during registration, you will have to follow the instructions you received. Some boards will also require new registrations to be activated, either by yourself or by an administrator before you can logon; this information was present during registration. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer. If you are sure the e-mail address you provided is correct, try contacting an administrator.

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» I registered in the past but cannot login any more?!
Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. It is possible an administrator has deactivated or deleted your account for some reason. Also, many boards periodically remove users who have not posted for a long time to reduce the size of the database. If this has happened, try registering again and being more involved in discussions.

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» What is COPPA?
COPPA, or the Child Online Privacy and Protection Act of 1998, is a law in the United States requiring websites which can potentially collect information from minors under the age of 13 to have written parental consent or some other method of legal guardian acknowledgm